Crypto FAQ
Discover actionable crypto insights and accelerate growth with our AI analytics for AI trading. Make informed, data-driven decisions for better results.
Your security comes first. At Swift Ventaris, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard your digital assets. We comply with stringent financial regulations in Malaysia and undergo regular audits. Funds are insured against unauthorised access, so you can trade on our trading platform with confidence.
- Step-by-step guidance and round-the-clock support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Begin with as little as and learn as you trade!
Withdrawals to bank cards are typically processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed within 30 minutes. Actual processing times may vary depending on your bank and account verification status.
As a trading platform, we monetise through premium features and volume-based partnerships with exchanges—not through user fees. There are no hidden charges; you will always see the exact transaction amount before confirming.
Yes, Swift Ventaris is available in most countries worldwide (98+ and counting). During registration on our official website, simply select your country to confirm availability and view localised payment options. Our trading platform complies with all local regulations to keep your trading safe and legal.
- AI-driven recommendations — Receive personalised coin suggestions based on your risk profile
- Ready-made portfolios – curated bundles (such as "Starter Pack" and "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and email at info@swift-ventaris.com. Average response time for urgent issues is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Regular audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your local laws and regulations
- KYC verification is required where mandated by law
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Your Funds Are Secure
- Bank-level security, similar to your online banking
- 95% of assets are stored offline in cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers via SEPA or SWIFT - 0% fee
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT) — 0% fee
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any enquiries, please contact our partner broker directly. If you do not yet have an account with a verified brokerage partner, let us know and we will help you get set up. If you encounter any issues with your trading partner’s support, please get in touch with us and we will work to resolve the matter.
Support Hours
Our customer service team is available 24/7. On the rare occasion you can’t reach us immediately, please be assured that our support specialists will respond to your request as quickly as possible.
